Volvo Valet

Your personal valet awaits, offering seamless pickup, service and delivery.

Schedule Service

Convenience, delivered.

Your safety is our highest priority. At Bob Smith Volvo Cars we will pick up your Volvo for service, conduct all needed repairs or services, and deliver you Volvo back to you when ready. We can even provide you a loaner if needed*. 

Schedule Service

Pickup

Delivery

Schedule your service visit by phone or through Bob Smith Volvo Cars website.

It's fast and easy to do from any modern smart phone.

Loaner cars are available for many services but must be booked 72 hours in advance. *

Upon the pickup of your Volvo, receive a loaner vehicle if desired.

Our Loaner Vehicles are washed and sanitized before delivery to you.


When we are done, we will notify you and arrange to have your Volvo dropped back off to you home.

Before your Volvo leaves, we will wash and sanitize your vehicle. Protective barriers are placed on the steering wheel, seat, and shifter. Your key is sanitized before handing it back to you

If you wish for a completely contactless drop of and delivery, please let us know a secure location to leave your keys.

Service from the comfort of your home

Schedule a service appointment by phone or through your Volvo Authorized Dealer website and have your vehicle picked up from your house, office, or

another location of your choosing with the option to have a loaner* delivered so you never miss a beat.

 

While in the Volvo Valet App, receive notifications that give you live status updates throughout the entire process.

 

Watch our video to see how we can make your life less complicated with Volvo Valet. 

What do you want to know about Volvo Valet?

    What is the distance Bob Smith Volvo Cars Calabasas is willing to pickup and deliver for service?
For health and safety reasons Bob Smith Volvo Cars can currently pickup your vehicle within a 15 mile radius of the dealership. If you live outside outside our service area please give us a call. We have options for you as well.  

    I live in Santa Barbara, Oxnard, or Ventura where this is no Volvo Dealer me. What I can I do to get my Volvo Serviced?
Each situation is unique but we are working with our partners at Volvo Cars USA to assist those north of Thousand Oaks with their Volvo service needs. 

    What is the cost of Volvo Valet Services?
The pickup and delivery of your Volvo is complementary. Any services performed at dealership will not be. Our service advisors will be in touch with you throughout the process to discuss what services are needed and what the charges are for those services. 

    What is the cost of Volvo Maintenance? 

The Volvo Complimentary Factory Scheduled Maintenance (FSM) Program offers:

    • Scheduled maintenance coverage for the first 3 years or up to 36,000 miles*

    • The first three regularly scheduled maintenance services at 10,000, 20,000, and 30,000 miles

    • Coverage for all Volvo vehicles sold new to a retail customer and registered in the U.S. by an authorized Volvo retailer

    • A diagnostic check of Passive and Active Safety systems

    • A systems check of the onboard computer monitoring functions


    Are the drivers valeting my vehicle insured?
They are not only insured but also go through a sequence of photos with you to document the state of your vehicle upon pickup and delivery.

    Can I get a rental car while my Volvo is being worked on?
Bob Smith Volvo Cars has loaner vehicles available on a first come, first service basis. Loaners can run out at peak times so we always encourage our guests to book a loaner vehicle well in advance of there service appointment. You can do this online when booking your appointment or you can request a loaner with our team when you call. Please note: You must be 25 years or older, have a valid California Drivers License, have current loaner car coverage on your insurance, and all our loaners are non-Smoking vehicles. A $500 cleaning fee will be applied if the loaner vehicle has been smoked (cigarettes or otherwise), or vaped in. 

    Volvo Valet Information Notice


 *Loaner vehicles are subject to availability and Bob Smith Volvo Loaner Car policies and must be book and confirmed in advance. Must be 25+ years old or older. Driver must have valid and current Rental Car coverage on the Insurance Policy. Only the person listed on the Repair Order may drive a loaner vehicle. No Smoking or Vaping of any kind is permitted. A $500 cleaning fee will be assessed if the no Smoking or Vaping policy is violated. See dealer for details.